La nostra spedizione standard richiede in genere 3-5 giorni lavorativi per gli ordini nazionali. Si prega di notare che i tempi di spedizione possono variare in base alla propria posizione e a eventuali ritardi nella spedizione.

Sì, offriamo spedizioni internazionali. Gli ordini internazionali solitamente impiegano 7-14 giorni lavorativi per arrivare, a seconda della destinazione e dei tempi di elaborazione doganale.

Puoi facilmente tracciare il tuo ordine utilizzando il numero di tracciamento fornito nell'e-mail di conferma della spedizione. Basta cliccare sul link di tracciamento nell'e-mail e verrai indirizzato al sito web del corriere, dove potrai monitorare lo stato e la posizione in tempo reale del tuo pacco.

Una volta effettuato un ordine e processato il pagamento, questo entra nel nostro sistema per un'evasione rapida. Sfortunatamente, questo significa che non possiamo garantire le cancellazioni. Tuttavia, se hai bisogno di assistenza, contatta il nostro servizio clienti il ​​prima possibile e faremo del nostro meglio per aiutarti.

Siamo qui per aiutarti! Puoi contattare il nostro team di assistenza clienti tramite i seguenti canali:

• E-mail: support@example.com
• Telefono: +1 (555) 123-4567
• Chat dal vivo: disponibile sul nostro sito web durante l'orario lavorativo.

Per richieste non urgenti, puoi anche usare il nostro modulo di contatto sul sito web. Ci impegniamo a rispondere a tutte le richieste entro 24 ore.

airtradecode.com accepts the following payment methods :

 

Credit Card : Visa, MasterCard, American Express, Discover.

airtradecode.com features a Fast Checkout option, allowing you to securely save your credit card details so that you do not have to re-enter them for future purchases.

 

PayPal : Shop easily online without having to enter your credit card details on the website.

To register for a PayPal account, visit the website paypal.com.

 

*Please note PayPal is not offered as payment option for Pre Orders.

Verify that you have correctly entered the data for your selected method of payment. If you are paying with a credit card and the problem persists, we suggest contacting your Credit Card Issuer. If your financial institution is unable to resolve the matter, you may contact our support@airtradecode support team for further assistance here.

Once an order has been confirmed, it is processed automatically, which means it cannot be cancelled.

You will still have the option of returning the package to us, as indicated in our Return Policy.

If your order has not been delivered within the estimated timeframe, we recommend:

 

– Checking your order status here
– Checking that the delivery address is correct
– In the case of a missed delivery, please contact us and we will be happy to assist you

According to the traffic regulation, you can open a claim for damages with the carrier under certain conditions. On the day of delivery, you should accept the package with reservations and sign the receipt. Under the signature, you need to mention the reason, for ex: "damaged package", "crushed box", "open box", "wet box", etc...

 

You can thereafter proceed to open a claim with the carrier and also attach pictures of the damaged box to support your claim. If you need further assistance, please contact our Client Services team.

If you forgot your password, click on the "Forgot your password?" link on the Login page and follow the procedure to change it. Make sure to check your junk emails as well.

For further assistance, contact us, we will be happy to assist you.

If you want to cancel your Account, please сontact us.

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 - be among the first to discover the latest news from airtradecode.com,
- access promotions reserved exclusively to our customers,
- receive our style tips, and much more.

 

You can subscribe from the Home Page, by entering your email address in the footer.

If you do not wish to receive our Newsletter anymore, you can unsubscribe at any moment by clicking on the Unsubscribe link at the bottom of every Newsletter. This will open a webpage where you can confirm that you want to unsubscribe.

We ask you to consider that you may still receive several more communications before your request is fulfilled ; we apologize for the inconvenience.

Because sustainability is inherent to the quality of its products and the management of its activities, Air Trade C0de is committed to release collections that reflect its engagement for a better world and a sustainable future.

Conscious of its responsibilities, Air Trade C0de is continuously seeking to perfect its offering for its clients who are looking for responsible luxury.

Air Trade C0de shares a vision, and places at the heart of its strategy the five following priority actions :
- Create a collective commitment and involve all employees in its quest for sustainability
- Reduce the environmental impacts of its activities and supply chain (greenhouse gas, water, waste)
- Offer products that have no damage on the environment
- Involve its suppliers to adhere to its commitments and help them improve their social and environmental performances
- Preserve natural resources – that are at the heart of Air Trade C0de creativity and innovation - and source them in the protection of biodiversity, environment and respect of animal welfare.